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FAQs

Delivery and Payment

Orders within the EU and Switzerland are usually delivered in 2-4 business days.

How much does shipping cost?

  • Home delivery (GLS) – €6,59

For all orders over €60, shipping is completely free!

You can pay for your order using the following payment methods:

  • Credit or debit card
  • PayPal
  • Apple Pay, Google Pay, or Shop Pay
  • Bank transfer / QR code
  • 3 interest-free installments via Klarna
When is the best time to use Complex Energy Gel?

During training, a match, or a race- whenever you need to quickly top up your energy. The gel makes the most sense during activities lasting more than about 60 minutes, or anytime your performance or focus starts to drop.

How many gels should I use during exercise?

It depends on the length and intensity of the activity. One gel contains 35 g of carbohydrates, which fits the common target of 30–60 g of carbs per hour. For efforts longer than 1–2 hours, 1–2 gels per hour will usually be enough. For longer or more demanding sessions, the gels can be effectively combined with an electrolyte drink.

Is it a good idea to combine the gel with an electrolyte drink?

Yes. The gel is primarily a source of energy, while an electrolyte drink also helps with hydration and replenishing electrolytes. Using both together is ideal for activities lasting more than 60–90 minutes or for high-intensity efforts.

Is the gel hard on digestion?

The gel has a minimalist formula, a smooth neutral taste, and is designed to pass through the stomach quickly. Most athletes tolerate it well, even during high-intensity performance.

What sports is Complex Energy Gel suitable for?

Any sport where you need to continuously replenish energy - running, cycling, triathlon, football, hockey, floorball, combat sports, or longer strength and conditioning sessions.

Couldn't find an answer to your question?

In that case, please visit our general FAQs.

Alternatively, drop us a message in the chat on our "Contact" page (bottom right) and we'll get back to you instantly. Prefer email? Reach us at info@officialcomplex.com and we'll reply within 24 hours.

Disclaimer

Food supplement. Not a substitute for a varied and balanced diet or a healthy lifestyle. Do not exceed the recommended daily dose.

If you are taking medication, have a medical condition, are pregnant or breastfeeding, consult a doctor or pharmacist before use. Not suitable for children or persons under 18 years of age.

Keep out of reach of children. Store in a dry place, below 25 °C, protected from direct sunlight and moisture. The minimum durability date is indicated on the packaging.